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	<title>license server &#8211; Carl Webster</title>
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	<description>The Accidental Citrix Admin - The site for those who find themselves supporting Citrix involuntarily or accidentally</description>
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		<title>Error Deleting User From Citrix License Server 11.6.1 build 10007</title>
		<link>https://www.carlwebster.com/error-deleting-user-from-license-server-11-6-1-build-10007/</link>
		
		<dc:creator><![CDATA[Carl Webster]]></dc:creator>
		<pubDate>Wed, 17 Nov 2010 05:22:10 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[citrix]]></category>
		<category><![CDATA[license server]]></category>
		<guid isPermaLink="false">http://webster.skyrocket.ltd/?p=990</guid>

					<description><![CDATA[A colleague recently had an issue with the Citrix License Server version 11.6.1 build 1007 where a license user account could not be deleted.  Restarting the Citrix license services and&#8230;]]></description>
										<content:encoded><![CDATA[<p>A colleague recently had an issue with the Citrix License Server version 11.6.1 build 1007 where a license user account could not be deleted.  Restarting the Citrix license services and restarting the server still did not allow the user account to be deleted.  In this article, you will learn how to successfully delete the license user account.</p>
<p>Here are the users in the Citrix License Administration Console (Figure 1).</p>
<figure id="attachment_20147" aria-describedby="caption-attachment-20147" style="width: 851px" class="wp-caption alignnone"><a href="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure1.png" target="_blank" rel="noopener"><img fetchpriority="high" decoding="async" class="wp-image-20147 size-full" src="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure1.png" alt="Figure 1" width="851" height="239" srcset="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure1.png 851w, https://www.carlwebster.com/wp-content/uploads/2010/11/Figure1-530x149.png 530w, https://www.carlwebster.com/wp-content/uploads/2010/11/Figure1-768x216.png 768w, https://www.carlwebster.com/wp-content/uploads/2010/11/Figure1-600x169.png 600w" sizes="(max-width: 851px) 100vw, 851px" /></a><figcaption id="caption-attachment-20147" class="wp-caption-text">Figure 1</figcaption></figure>
<p>Click <em>Delete</em> for the user account and click <em>OK</em> for the confirmation popup (Figure 2).</p>
<figure id="attachment_20149" aria-describedby="caption-attachment-20149" style="width: 854px" class="wp-caption alignnone"><a href="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure2-1.png" target="_blank" rel="noopener"><img decoding="async" class="wp-image-20149 size-full" src="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure2-1.png" alt="Figure 2" width="854" height="232" srcset="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure2-1.png 854w, https://www.carlwebster.com/wp-content/uploads/2010/11/Figure2-1-530x144.png 530w, https://www.carlwebster.com/wp-content/uploads/2010/11/Figure2-1-768x209.png 768w, https://www.carlwebster.com/wp-content/uploads/2010/11/Figure2-1-600x163.png 600w" sizes="(max-width: 854px) 100vw, 854px" /></a><figcaption id="caption-attachment-20149" class="wp-caption-text">Figure 2</figcaption></figure>
<p>The license user account still exists (Figure 3).</p>
<figure id="attachment_20150" aria-describedby="caption-attachment-20150" style="width: 851px" class="wp-caption alignnone"><a href="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure3.png" target="_blank" rel="noopener"><img decoding="async" class="wp-image-20150 size-full" src="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure3.png" alt="Figure 3" width="851" height="239" srcset="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure3.png 851w, https://www.carlwebster.com/wp-content/uploads/2010/11/Figure3-530x149.png 530w, https://www.carlwebster.com/wp-content/uploads/2010/11/Figure3-768x216.png 768w, https://www.carlwebster.com/wp-content/uploads/2010/11/Figure3-600x169.png 600w" sizes="(max-width: 851px) 100vw, 851px" /></a><figcaption id="caption-attachment-20150" class="wp-caption-text">Figure 3</figcaption></figure>
<p>To manually remove the license user account, an XML document must be edited.  Exit the Citrix License Administration Console.</p>
<p>The Citrix license user accounts are located in <em>d:\Program Files\Citrix\Licensing\LS\conf\server.xml</em> (where <em>d:</em> is the drive where Citrix Licensing is installed).  This XML document is in UTF-8 format and must be edited with an editor that can properly handle a UTF-8 file.  Open <em>server.xml</em> in your editor of choice (Figure 4).</p>
<figure id="attachment_20151" aria-describedby="caption-attachment-20151" style="width: 604px" class="wp-caption alignnone"><a href="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure4.png" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-20151 size-full" src="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure4.png" alt="Figure 4" width="604" height="252" srcset="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure4.png 604w, https://www.carlwebster.com/wp-content/uploads/2010/11/Figure4-530x221.png 530w, https://www.carlwebster.com/wp-content/uploads/2010/11/Figure4-600x250.png 600w" sizes="auto, (max-width: 604px) 100vw, 604px" /></a><figcaption id="caption-attachment-20151" class="wp-caption-text">Figure 4</figcaption></figure>
<p>Scroll down to the <em>accessControl</em> Tag (Figure 5).</p>
<figure id="attachment_20152" aria-describedby="caption-attachment-20152" style="width: 771px" class="wp-caption alignnone"><a href="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure5.png" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-20152 size-full" src="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure5.png" alt="Figure 5" width="771" height="267" srcset="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure5.png 771w, https://www.carlwebster.com/wp-content/uploads/2010/11/Figure5-530x184.png 530w, https://www.carlwebster.com/wp-content/uploads/2010/11/Figure5-768x266.png 768w, https://www.carlwebster.com/wp-content/uploads/2010/11/Figure5-600x208.png 600w" sizes="auto, (max-width: 771px) 100vw, 771px" /></a><figcaption id="caption-attachment-20152" class="wp-caption-text">Figure 5</figcaption></figure>
<p>Highlight the entire line which contains the desired license user account and delete the line (Figure 6).</p>
<figure id="attachment_20153" aria-describedby="caption-attachment-20153" style="width: 767px" class="wp-caption alignnone"><a href="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure6.png" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-20153 size-full" src="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure6.png" alt="Figure 6" width="767" height="241" srcset="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure6.png 767w, https://www.carlwebster.com/wp-content/uploads/2010/11/Figure6-530x167.png 530w, https://www.carlwebster.com/wp-content/uploads/2010/11/Figure6-600x189.png 600w" sizes="auto, (max-width: 767px) 100vw, 767px" /></a><figcaption id="caption-attachment-20153" class="wp-caption-text">Figure 6</figcaption></figure>
<p>Exit the editor saving your changes.  From the Services management console restart the <em>Citrix Licensing</em> service (Figure 7).</p>
<figure id="attachment_20154" aria-describedby="caption-attachment-20154" style="width: 311px" class="wp-caption alignnone"><a href="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure7.png" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-20154 size-full" src="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure7.png" alt="Figure 7" width="311" height="286" /></a><figcaption id="caption-attachment-20154" class="wp-caption-text">Figure 7</figcaption></figure>
<p><strong>Note:   You can also click <em>Start -&gt; Run</em> and type in </strong><strong>net stop “citrix licensing” &amp;&amp; net start “citrix licensing”</strong></p>
<p>Start the Citrix License Administration Console, go to User Configuration and you will see that the license user account has been deleted (Figure 8).</p>
<figure id="attachment_20155" aria-describedby="caption-attachment-20155" style="width: 851px" class="wp-caption alignnone"><a href="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure8.png" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-20155 size-full" src="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure8.png" alt="Figure 8" width="851" height="236" srcset="https://www.carlwebster.com/wp-content/uploads/2010/11/Figure8.png 851w, https://www.carlwebster.com/wp-content/uploads/2010/11/Figure8-530x147.png 530w, https://www.carlwebster.com/wp-content/uploads/2010/11/Figure8-768x213.png 768w, https://www.carlwebster.com/wp-content/uploads/2010/11/Figure8-600x166.png 600w" sizes="auto, (max-width: 851px) 100vw, 851px" /></a><figcaption id="caption-attachment-20155" class="wp-caption-text">Figure 8</figcaption></figure>
]]></content:encoded>
					
		
		
		<post-id xmlns="com-wordpress:feed-additions:1">990</post-id>	</item>
		<item>
		<title>Will a Citrix License Server in a Workgroup Supply Licenses to XenApp Servers in Multiple Directory Services?</title>
		<link>https://www.carlwebster.com/will-a-citrix-license-server-in-a-workgroup-supply-licenses-to-xenapp-servers-in-multiple-directory-services/</link>
		
		<dc:creator><![CDATA[Carl Webster]]></dc:creator>
		<pubDate>Mon, 22 Dec 2008 18:04:52 +0000</pubDate>
				<category><![CDATA[XenApp]]></category>
		<category><![CDATA[citrix]]></category>
		<category><![CDATA[How do I]]></category>
		<category><![CDATA[learning]]></category>
		<category><![CDATA[license]]></category>
		<category><![CDATA[license server]]></category>
		<category><![CDATA[xenapp]]></category>
		<guid isPermaLink="false">http://webster.skyrocket.ltd/?p=196</guid>

					<description><![CDATA[Will a stand-alone Citrix License Server running in a Workgroup service the licensing requests for XenApp Servers running in multiple farms in multiple directory service systems? Someone asked me this question and my first thought was yes it would. But would it?

NOTE: Most people believe that XenApp can only be installed on a network that uses either Active Directory or eDirectory. That is not true. XenApp can be installed on a stand-alone workgroup computer, as well as UNIX versions for Solaris, AIX and HP-UX.]]></description>
										<content:encoded><![CDATA[<p>This article was updated on January 5, 2009.</p>
<p>Will a stand-alone Citrix License Server running in a Workgroup service the licensing requests for XenApp Servers running in multiple farms in multiple directory service systems?  Someone asked me this question and my first thought was yes it would.  But would it?</p>
<p>NOTE:  Most people believe that XenApp can only be installed on a network that uses either Active Directory or eDirectory.  That is not true.  XenApp can be installed on a stand-alone workgroup computer, as well as UNIX versions for Solaris, AIX, and HP-UX.</p>
<p>This test will need five servers running Windows Server 2003 R2 x86 with all Windows Updates.  The License Server will be a stand-alone server in a Workgroup.  Microsoft Active Directory will be used for the Directory Service.  Two Forests, each with one domain, will be built.  One XenApp Server will be in each Domain as domain members.</p>
<p>Two server Virtual Machines (VM) were built for the first Forest/Domain.  The Forest/Domain is called DomainA.com, with a Domain Admin account named AdminA with a password of <a href="mailto:P@$$w0rdA">P@$$w0rdA</a>.</p>
<p>Two server VMs were built for the second Forest/Domain.  The Forest/Domain is called DomainB.net, with a Domain Admin account named AdminB with a password of <a href="mailto:P@$$w0rdB">P@$$w0rdB</a>.</p>
<p>The License Server was built as a stand-alone server in a Workgroup named Citrix with a local administrator account named AdminC with a password of <a href="mailto:P@$$w0rdC">P@$$w0rdC</a>.  The License Server is version 11.5.</p>
<figure id="attachment_18365" aria-describedby="caption-attachment-18365" style="width: 794px" class="wp-caption alignnone"><a href="https://www.carlwebster.com/wp-content/uploads/2008/12/Step05.gif" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-18365 size-full" src="https://www.carlwebster.com/wp-content/uploads/2008/12/Step05.gif" alt="Figure 1" width="794" height="486" /></a><figcaption id="caption-attachment-18365" class="wp-caption-text">Figure 1</figcaption></figure>
<p>Different user names and passwords were used to verify that the license server does no authentication of user credentials when checking out licenses.</p>
<p>The XenApp Server in DomainA is named CitrixA and the server in DomainB is named CitrixB.</p>
<p>A DNS &#8220;A&#8221; record was created in each domain for the name of the Citrix License Server, CitrixONE.</p>
<figure id="attachment_18367" aria-describedby="caption-attachment-18367" style="width: 706px" class="wp-caption alignnone"><a href="https://www.carlwebster.com/wp-content/uploads/2008/12/Step07.gif" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-18367 size-full" src="https://www.carlwebster.com/wp-content/uploads/2008/12/Step07.gif" alt="Figure 2" width="706" height="330" /></a><figcaption id="caption-attachment-18367" class="wp-caption-text">Figure 2</figcaption></figure>
<figure id="attachment_18368" aria-describedby="caption-attachment-18368" style="width: 705px" class="wp-caption alignnone"><a href="https://www.carlwebster.com/wp-content/uploads/2008/12/Figure003.gif" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-18368 size-full" src="https://www.carlwebster.com/wp-content/uploads/2008/12/Figure003.gif" alt="Figure 3" width="705" height="326" /></a><figcaption id="caption-attachment-18368" class="wp-caption-text">Figure 3</figcaption></figure>
<p>When XenApp is installed, one of the questions asked is the hostname of the license server.</p>
<figure id="attachment_18369" aria-describedby="caption-attachment-18369" style="width: 506px" class="wp-caption alignnone"><a href="https://www.carlwebster.com/wp-content/uploads/2008/12/Figure004.gif" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-18369 size-full" src="https://www.carlwebster.com/wp-content/uploads/2008/12/Figure004.gif" alt="Figure 4" width="506" height="446" /></a><figcaption id="caption-attachment-18369" class="wp-caption-text">Figure 4</figcaption></figure>
<p>The installer needs to be able to resolve the name to an IP address.  If there is no DNS record for the license server, name resolution fails and you receive an error message that the license server cannot be contacted.</p>
<figure id="attachment_18370" aria-describedby="caption-attachment-18370" style="width: 507px" class="wp-caption alignnone"><a href="https://www.carlwebster.com/wp-content/uploads/2008/12/Figure005.gif" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-18370 size-full" src="https://www.carlwebster.com/wp-content/uploads/2008/12/Figure005.gif" alt="Figure 5" width="507" height="446" /></a><figcaption id="caption-attachment-18370" class="wp-caption-text">Figure 5</figcaption></figure>
<p>The Citrix Farm in DomainA is named FarmA, the Farm in DomainB is named FarmB.  Both XenApp servers are running XenApp 5 for Server 2003 &#8211; Platinum Edition with Hotfix Rollup Pack #3.</p>
<p>On CitrixA the Notepad text editor was published and on CitrixB, Microsoft Paint was published.</p>
<p>To begin the test both CitrixA and CitrixB were powered off.</p>
<figure id="attachment_18371" aria-describedby="caption-attachment-18371" style="width: 856px" class="wp-caption alignnone"><a href="https://www.carlwebster.com/wp-content/uploads/2008/12/Figure006.gif" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-18371 size-full" src="https://www.carlwebster.com/wp-content/uploads/2008/12/Figure006.gif" alt="Figure 6" width="856" height="599" /></a><figcaption id="caption-attachment-18371" class="wp-caption-text">Figure 6</figcaption></figure>
<p>This screen shows no Server Start-up licenses or Citrix XenApp Platinum licenses checked out.</p>
<p>CitrixA in DomainA.com was then powered on.</p>
<figure id="attachment_18372" aria-describedby="caption-attachment-18372" style="width: 858px" class="wp-caption alignnone"><a href="https://www.carlwebster.com/wp-content/uploads/2008/12/Figure007.gif" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-18372 size-full" src="https://www.carlwebster.com/wp-content/uploads/2008/12/Figure007.gif" alt="Figure 7" width="858" height="602" /></a><figcaption id="caption-attachment-18372" class="wp-caption-text">Figure 7</figcaption></figure>
<p>This shows that one Citrix Start-up License has been checked out.</p>
<p>CitrixB in DomainB.net was then powered on.</p>
<figure id="attachment_18373" aria-describedby="caption-attachment-18373" style="width: 855px" class="wp-caption alignnone"><a href="https://www.carlwebster.com/wp-content/uploads/2008/12/Figure008.gif" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-18373 size-full" src="https://www.carlwebster.com/wp-content/uploads/2008/12/Figure008.gif" alt="Figure 8" width="855" height="599" /></a><figcaption id="caption-attachment-18373" class="wp-caption-text">Figure 8</figcaption></figure>
<p>This shows that two Citrix Start-up licenses have now been checked out.  Click the box next to the number 2 in the <em>In Use</em> column to get a detailed usage report on the checked out licenses.</p>
<figure id="attachment_18374" aria-describedby="caption-attachment-18374" style="width: 453px" class="wp-caption alignnone"><a href="https://www.carlwebster.com/wp-content/uploads/2008/12/Figure009.gif" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-18374 size-full" src="https://www.carlwebster.com/wp-content/uploads/2008/12/Figure009.gif" alt="Figure 9" width="453" height="335" /></a><figcaption id="caption-attachment-18374" class="wp-caption-text">Figure 9</figcaption></figure>
<p>Here you see the Fully Qualified Domain Names of the two XenApp servers.</p>
<p>Program Neighborhood was used to run the Notepad published application on CitrixA.</p>
<figure id="attachment_18375" aria-describedby="caption-attachment-18375" style="width: 856px" class="wp-caption alignnone"><a href="https://www.carlwebster.com/wp-content/uploads/2008/12/Figure010.gif" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-18375 size-full" src="https://www.carlwebster.com/wp-content/uploads/2008/12/Figure010.gif" alt="Figure 10" width="856" height="601" /></a><figcaption id="caption-attachment-18375" class="wp-caption-text">Figure 10</figcaption></figure>
<p>This shows that one Citrix XenApp Platinum Concurrent User license has been checked out.</p>
<p>Program Neighborhood was used to run the Paint published application on CitrixB.</p>
<figure id="attachment_18376" aria-describedby="caption-attachment-18376" style="width: 856px" class="wp-caption alignnone"><a href="https://www.carlwebster.com/wp-content/uploads/2008/12/Figure011.gif" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="wp-image-18376 size-full" src="https://www.carlwebster.com/wp-content/uploads/2008/12/Figure011.gif" alt="Figure 11" width="856" height="601" /></a><figcaption id="caption-attachment-18376" class="wp-caption-text">Figure 11</figcaption></figure>
<p>This shows that two Citrix XenApp Platinum Concurrent User licenses have been checked out.</p>
<p>Will a stand-alone Citrix License Server running in a Workgroup service the licensing requests for XenApp Servers running in multiple farms in multiple directory service systems?  Yes.</p>
<p>It does not matter what user accounts were used in installing the Citrix License Server or XenApp 5.  It does not matter what user accounts are set up on the license server or used to run the published applications.  The Citrix License Server simply listens, by default, on TCP Port 27000 for license requests.  If the license server has the licenses for the Citrix product being requested and has available user licenses, a license is checked out.</p>
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